Privacy Policy: Radioly

Last updated: August 24, 2026 / Effective date: August 24, 2026

1. Introduction

This Privacy Policy explains how Radioly ("we," "us," "our") handles information when you use our website and services, including Radioly Stations, Radioly Distribution, track submissions, and the on-site chat assistant, Riley (together, the "Service").

2. Information We Collect

Account information: name, email address, payment details, and tax information required for royalty payouts.
Release information: audio files, artwork, and metadata you submit for distribution.
Track submission information: artist name, contact details, and links submitted for station consideration.
Contact form submissions: name, email, artist or label name, and the topic and message you submit.
Device and log information collected automatically when you use our site.

3. The Chat Assistant (Riley)

Riley answers common questions using a fixed set of rules running entirely in your browser. Riley does not send your questions to any external AI service, and Radioly does not store the contents of your chat with Riley.

4. How We Use Information

To deliver your releases to DSPs and collect royalties on your behalf.
To review track submissions for potential inclusion on a Radioly station.
To communicate with you about your account, releases, and payments.
To respond to contact form submissions and route them to the right team.
To improve the Service and detect fraudulent activity.

5. Sharing With Third Parties

We share release metadata and audio with DSPs as necessary to distribute your music. We share payout information with payment processors to complete withdrawals. We do not sell your personal information to advertisers.

6. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our website is used. You can control cookies through your browser settings.

7. Data Retention

We retain account and royalty records for as long as your account is active and as needed to comply with tax and accounting obligations. Contact form and track submissions that do not result in an account are retained only as long as needed to process the request.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

9. International Data Transfers

Because Radioly distributes to DSPs worldwide, your information may be processed in countries other than your own.

10. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.

12. Changes To This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

13. Contact

Questions about this Privacy Policy can be sent to hello@radioly.net.